Refund and Returns Policy
Refunds & Exchanges – fashlebel
At fashlebel, customer satisfaction is our top priority. While we take great care in quality-checking every product before dispatch, we understand that issues can sometimes arise. Please read our refund and exchange policy carefully to ensure a smooth experience.
Refunds
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Products once purchased are non-returnable and non-refundable.
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We encourage you to review product details and specifications before placing an order.
Exchanges
We offer exchanges only if the product is received in a defective or damaged condition. To initiate an exchange:
📩 Email us at: fashlebel@gmail.com
📱 Or WhatsApp us at: +91 8920484474
⏱️ Make sure to contact us within 48 hours of receiving your order.
📹 A parcel opening video is mandatory to validate any claims of damage or defect.
Without this video proof, we will be unable to process your exchange request. Please ensure the product is unused and in its original packaging at the time of claim.
Contact Us
If you have any questions, concerns, or need help with your order, our support team is here for you.
📧 Email: fashlebel@gmail.com
📞 Phone/WhatsApp: +91 8920484474
🕒 Support Hours: Monday to Saturday, 11:00 AM – 7:00 PM (IST)
We’re always happy to assist you and ensure your experience with fashlebel is nothing short of exceptional.